Privacy policy.
Last updated October 14, 2026.
Who we are
EXV ("we", "us") is a video production company. This policy explains what we collect when you contact us or subscribe, how we use it, and your choices. Questions: the form on our contact page.
Information we collect
- Details you submit through our forms: name, company, work email, project type, industry, budget range, timeline, and any brief you write.
- Consent records: whether you opted in to email updates, plus the date, time, page, and IP address of that opt-in, kept as a compliance record.
- Basic technical data your browser sends (such as IP address) and analytics about page visits, collected with cookies through Google Analytics and Google Tag Manager.
How we use it
- To respond to your inquiry and scope your project.
- To send you the updates or newsletters you asked for.
- To maintain our customer records and improve our services.
We do not sell your personal information.
Service providers
We use HighLevel (GoHighLevel / LeadConnector) as our customer relationship and messaging platform, Resend to deliver project inquiries by email, Fastmail to receive them, and a cloud host for this website. These providers process your information on our behalf under their own terms and security commitments.
Email communications
When you subscribe or opt in, we send you email updates. Every email includes an unsubscribe link, and you can opt out at any time. Transactional replies to your own inquiry are not marketing.
Your choices
- Click the unsubscribe link in an email to end marketing emails.
- Request access to, correction of, or deletion of your information through the form on our contact page.
Data retention & security
We keep your information for as long as needed to serve you and to meet legal and record-keeping obligations, including consent records. We use reasonable administrative and technical safeguards to protect it.
Changes
We may update this policy. Material changes will be reflected by the "last updated" date above.
Contact
EXV. Reach us through the form on our contact page.