Privacy policy.

Who we are

EXV Media ("we", "us") is a cinematic video studio with a hybrid live-action and AI-assisted pipeline. This policy explains what we collect when you contact us or subscribe, how we use it, and your choices. Questions: [email protected].

Information we collect

• Details you submit through our forms: name, company, work email, phone number, project type, industry, budget range, timeline, and any brief you write.
• Consent records: whether you opted in to email updates, plus the date, time, page, and IP address of that opt-in, kept as a compliance record.
• Basic technical data your browser sends (such as IP address) and privacy-respecting, cookieless analytics about page visits.

How we use it

• To respond to your inquiry and scope your project.
• To send you the updates or newsletters you asked for.
• To maintain our customer records and improve our services.

We do not sell your personal information.

Service providers

We use HighLevel (GoHighLevel / LeadConnector) as our customer relationship and messaging platform, and a cloud host for this website. These providers process your information on our behalf under their own terms and security commitments.

Email communications

When you subscribe or opt in, we send you email updates. Every email includes an unsubscribe link, and you can opt out at any time. Transactional replies to your own inquiry are not marketing.

Your choices

• Click the unsubscribe link in an email to end marketing emails.
• Request access to, correction of, or deletion of your information by emailing [email protected].

Data retention & security

We keep your information for as long as needed to serve you and to meet legal and record-keeping obligations, including consent records. We use reasonable administrative and technical safeguards to protect it.

Changes

We may update this policy. Material changes will be reflected by the "last updated" date above.

Contact

EXV Media. Reach us at [email protected]